Frequently Asked Questions

Q: What payment methods do you accept?

A: We accept all major Credit Card and Debit Cards and PayPal.

 
 
 

Q: How to buy / download? Is it safe?
A: To purchase a sample pack, simply click on the "Add to Cart" link. You will then be redirected to Payhip (Note that you can buy the sample packs even if you don't have a Paypal account, you just need a credit card). Once the payment has been made, you will receive a personal link to download the product(s). It's safe and secure, and no personal data is stored on my site.

 
 

Q: How is the download going?
A: Once payment is made, you have immediate access to the download link.

 
 

Q: My download is lost. How can I get a new download link?
A: You can request a new download linka via our contact form here. Please add your order number, purchased items, name and mail address used at checkout. The more information we have the easier we can find your order.

 
 
 
Q: Which program do I need to use your products?
A: Our sample packs include WAV files, that can be used with every music and movie program. If you want to use our packs for creating music you need a DAW (Digital Audio Workstation). Typical examples of a DAW are FL Studio, Ableton, Studio One, Cubase, Logic Pro X or Pro Tools. If you want to import our samples to your movie program you can mostly drag and drop the sounds directly into your project.
 
 

Q: What is the audio sample format?
A: All audio samples are in (wav) format.

 
 
 
 

Q: Are your samples royalty free?
A: Yes, our samples are 100% royalty free and can be used for commercial projects such as album, iTunes and Spotify releases as well as movies, video games or Youtube videos. However, you are not allowed to redistribute or repack our samples and music. Rendering project files and releasing the exact songs as your own original content is not allowed.

 
Q: What does "royalty free" mean?
A: Royalty-free (RF) material subject to copyright or other intellectual property rights may be used without the need to pay royalties or license fees for each use, per each copy or volume sold or some time period of use or sales (Source: Wikipedia, https://en.wikipedia.org/wiki/Royalty-free).
 
 
 
 
 

Q: How long will it take for me to download this product?
A: That depends on the speed of your computer, internet connection and the size of the file. You can get a fairly accurate indication of how long it will take you to download a product from the product page. Look for the "Download Size" on the left tab.

 
 

Q: What is a download link?

A: download link is a URL that allows you to download the product when ordering from PrimaMateriaAudio.com. When you click on the download link, it will download the product (s) directly to your computer. Generally, our downloadable products are in ZIP or RAR formats. Both of these file formats can be extracted using WinRAR or 7-Zip, which we strongly recommend for use with our products. Download 7-Zip here.
 

 
 
 

Q: My download is stuck mid-download due to lack of space on my computer.
A: Be careful before downloading the product to have enough space on the destination hard drive.

 
 
 
 

Best Extraction Programs for .ZIP and .RAR Files (PC)

We have found WinRAR to be the most reliable extraction program for .ZIP and .RAR files on the PC. Not only does this program extract .ZIP and .RAR files extremely well, but it can also convert archives that were created on Macintosh computers so that they work on modern PC systems.

Sometimes these Mac archives are reported as "corrupt" when you try to extract them using Windows XP or Vista. They're not corrupted, it's just that Windows can't open them because Microsoft changed the unzip process. However, you can "repair" these Mac-formatted archives in WinRAR by following the tips below.

Repairing a "corrupt" archive in WinRAR:

1.) Download the free version of WinRAR

2.) Install WinRAR on your computer.

3.) Open WinRAR then navigate to the ZIP file, right click on the file then select "Repair Archive"

4.) This will create a new "repaired" archive.

5.) Just extract this new archive and you will find that the errors have been fixed.

If the problem persists use the contact form HERE to request a new file.